Q&A Resources

Initialize lock (Software)

April 15, 2020
A-Series with Display, ATM, Banking, One Time Code locks

2890C Installation video

April 15, 2020
2740B, 2890C, Government, SCIF

The safe door will not lock back.

April 15, 2020
6300 Series, Archive

My dial is starting to become hard to turn.

April 15, 2020
6700 Series

Changing Your Own Code or the Factory Default Code

April 15, 2020
Titan

A-Series with Display Verify Serial Number

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

Spartan Star Mode Opening

April 15, 2020
Spartan

Dial my combination and open my lock?

April 15, 2020
6702 Series

Dial my combination and open my lock?

April 15, 2020
8500 Series

Service instructions for the 951 padlock

April 15, 2020
Model 951, Padlocks

Change my combination?

April 15, 2020
8500 Series

Alarm Module Installation and Connection Instructions

April 15, 2020
A-Series, Duress, Model 6124, Model 6125, Silent Alarm, Spartan, Titan

Biometric Keypad Instructions

April 15, 2020
Biometric Keypad, Keypads, Model 6120, Model 6123

Hirose Cable Connection Diagram

April 15, 2020
Model 6120, Model 6123, Model 6124, Model 6125, Spartan, Titan

I dial in the correct combination but the lock does not open.

April 15, 2020
6700 Series

Use the Management Reset Code to reset my lock?

April 15, 2020
Model 6120, Model 6123, Z02 Locks

Change my combination?

April 15, 2020
8400 Series

When I enter my code and press the pound key I do not hear a clicking noise.

April 15, 2020
Z02, Z03, Z03 D-Drive

I think I made an error while performing my combination change.

April 15, 2020
6700 Series

Installing Relocker

April 15, 2020
Audit 2.0, Spartan, Titan

Calibrating the Dial

April 15, 2020
2740B

Lost keys for interior lock.

April 15, 2020
2890C

Add Email To Safe Senders List

April 15, 2020
Digital Time Lock

1004 Lock Mode

April 15, 2020
Model 1004

Check my Accelerator Spring?

April 15, 2020
8500 Series

Opening the A-Series lock with OTC and black key.

April 15, 2020
A-Series, One Time Code locks

Duress Module

April 15, 2020
6124, A-Series, Model 6125, Model 6126, Model 6127, Titan

How do I change to a new keypad?

April 15, 2020
Keypads, Time Lock Keypad

Delete a user code (dual Control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

I enter my code, my lock does not open every time I enter my code.

April 15, 2020
Model 6120, Model 6123, Uncategorized, Z02