Q&A Resources

What lock models work with my keypad?

April 15, 2020
Archive, IP Lock

Download audit trail to key?

April 15, 2020
6300, Archive

When I press the buttons on my keypad the do not always want to register.

April 15, 2020
Archive, IP Lock

When I enter my 8 digit code the lock opens but the keypad turns off and on.

April 15, 2020
Archive, IP Lock

I cannot pull up the web page.

April 15, 2020
Archive, IP Lock

The LED display reads “MRC set in keypad only.”

April 15, 2020
Keypads

The LCD display reads “Replace Clock Chip.”

April 15, 2020
6300 Series, Archive

6700 Series Change Mechanical Lock Combination

July 1, 2020

The battery(s) in my lock run out really fast.

April 15, 2020
Model 6120, Model 6123, Uncategorized, Z02

I tried changing my code. Now neither the old code nor the new code is working.

April 15, 2020
Archive, Model 6120, Model 6123, Z02

Dial my combination or open my lock?

April 15, 2020
8400 Series

Change The Management Reset Code

April 15, 2020
Titan

Pivot Bolt Lock Installation (Titan/Spartan)

April 15, 2020
Spartan, Titan, Troubleshooting

Run a Management Reset Code (MRC) from Startup?

April 15, 2020
Keypads

Change my combination?

April 15, 2020
6701 Series

The code is entered, lock does not open, lock emits 2 braps (long beeps).

April 15, 2020
Model 6120, Model 6123, Z02

Reset Misaligned Wheel Cam Change Key Hole

April 15, 2020
6700 Series, 8400 Series, 8500 Series

Lock Verification

April 15, 2020
A-Series with Display, Audit Lock 2.0, Digital Time Lock, Model 6120, Model 6123, Model 6124, Model 6125

My dial is starting to become hard to turn.

April 15, 2020
6700 Series

I close my safe door it will not lock back.

April 15, 2020
Model 6120, Model 6123, Uncategorized, Z02

Changing Your Own Code or the Factory Default Code

April 15, 2020
Titan

Initialize lock (Software)

April 15, 2020
A-Series with Display, ATM, Banking, One Time Code locks

2890C Installation video

April 15, 2020
2740B, 2890C, Government, SCIF

The safe door will not lock back.

April 15, 2020
6300 Series, Archive

A-Series with Display Verify Serial Number

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

Dial my combination and open my lock?

April 15, 2020
8500 Series

Spartan Star Mode Opening

April 15, 2020
Spartan

Dial my combination and open my lock?

April 15, 2020
6702 Series

Change my combination?

April 15, 2020
8500 Series

Service instructions for the 951 padlock

April 15, 2020
Model 951, Padlocks