Q&A Resources Archive

When I attempt the audit download and press 28*+Programmers code, The amber mode light comes on, goes off, then I get an immediate raspy beep sound with the red status 2 light coming on.

April 15, 2020
Audit Lock, Model 6126, Model 6127

Add a User Code (z02)?

April 15, 2020
Archive, Z02

Lubrication Points for the S&G 6700 series

April 15, 2020
6700 Series

The LED display reads Lock Open, but the lock does not open.

April 15, 2020
Keypads, Uncategorized

Change a User Code (z02)?

April 15, 2020
Archive, Z02

What lock models work with my keypad?

April 15, 2020
Archive, IP Lock

My touch key reader (for the audit trail feature) will not connect to my PC because there is no serial port.

April 15, 2020
6300 Series, Archive

There is no read out on the LCD display.

April 15, 2020
6300 Series, Archive

I am not getting any power to the keypad.

April 15, 2020
Archive, IP Lock

Set the time (at Keypad)?

April 15, 2020
6300, Archive

I am getting an error when I try to program my lock through HTML.

April 15, 2020
Archive, IP Lock

When I press the buttons on my keypad the do not always want to register.

April 15, 2020
Archive, IP Lock

When I enter my 8 digit code the lock opens but the keypad turns off and on.

April 15, 2020
Archive, IP Lock

Upload data from my key to the lock?

April 15, 2020
6300, Archive

Download audit trail to key?

April 15, 2020
6300, Archive

I cannot pull up the web page.

April 15, 2020
Archive, IP Lock

The LCD display reads Replace Clock Chip.

April 15, 2020
6300 Series, Archive

The LED display reads MRC set in keypad only.

April 15, 2020
Keypads

6700 Series Change Mechanical Lock Combination

July 1, 2020

The battery(s) in my lock run out really fast.

April 15, 2020
Model 6120, Model 6123, Uncategorized, Z02

Dial my combination or open my lock?

April 15, 2020
8400 Series

Pivot Bolt Lock Installation (Titan/Spartan)

April 15, 2020
Spartan, Titan, Troubleshooting

Change The Management Reset Code

April 15, 2020
Titan

I tried changing my code. Now neither the old code nor the new code is working.

April 15, 2020
Archive, Model 6120, Model 6123, Z02

Run a Management Reset Code (MRC) from Startup?

April 15, 2020
Keypads

Change my combination?

April 15, 2020
6701 Series

Q&A Resources

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When I attempt the audit download and press 28*+Programmers code, The amber mode light comes on, goes off, then I get an immediate raspy beep sound with the red status 2 light coming on.

Add a User Code (z02)?

Lubrication Points for the S&G 6700 series

The LED display reads Lock Open, but the lock does not open.

Change a User Code (z02)?

What lock models work with my keypad?

My touch key reader (for the audit trail feature) will not connect to my PC because there is no serial port.

There is no read out on the LCD display.

I am not getting any power to the keypad.

Set the time (at Keypad)?

I am getting an error when I try to program my lock through HTML.

When I press the buttons on my keypad the do not always want to register.

When I enter my 8 digit code the lock opens but the keypad turns off and on.

Upload data from my key to the lock?

Download audit trail to key?

I cannot pull up the web page.

The LCD display reads Replace Clock Chip.

The LED display reads MRC set in keypad only.

6700 Series Change Mechanical Lock Combination

The battery(s) in my lock run out really fast.

Dial my combination or open my lock?

Pivot Bolt Lock Installation (Titan/Spartan)

Change The Management Reset Code

I tried changing my code. Now neither the old code nor the new code is working.

Run a Management Reset Code (MRC) from Startup?

Change my combination?

Reset Misaligned Wheel Cam Change Key Hole

The code is entered, lock does not open, lock emits 2 braps (long beeps).

Lock Verification

I close my safe door it will not lock back.

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