Q&A Resources

Change my Master Code (z03)?

April 15, 2020
Archive, Z03

Daylight Savings Configuration

April 15, 2020
A-Series with Display, Audit 2.0, Digital Time Lock

View Vacation Dates

April 15, 2020
Digital Time Lock

When I enter my combination into the lock I am getting an error.

April 15, 2020
Archive, IP Lock

When clicking on the Read Key button, I get a message “no data could be located!”

April 15, 2020
Audit Lock, Model 6126, Model 6127

I have lost my combination to my safe or have purchased and old safe. How do I recover?

April 15, 2020
Model 6120, Model 6123, Spartan, Titan

Dial the Factory Combination

April 15, 2020
2740B

When clicking on the Format Key or Clear Key button, I get message Please insert touch key into key reader!””

April 15, 2020
Audit Lock, Model 6126, Model 6127

How do I delete a code?

April 15, 2020
Archive, IP Lock

Set the date in the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

The audit trail software only works when I am longed in as a user with administrative privileges.

April 15, 2020
Audit Lock, Model 6126, Model 6127

Recovering from a Lost Combination

April 15, 2020
2740B, 2890B

Delete a code from the lock?

April 15, 2020
Audit 2.0, Audit Lock, Model 6126, Model 6127

How do I change the language on my keypad?

April 15, 2020
Archive, IP Lock

Add an additional code to the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127, Model 6129

Set the time in the keypad?

April 15, 2020
Keypads, Time Lock Keypad

Set the date in the keypad?

April 15, 2020
Keypads, Time Lock Keypad

The led light on my keypad stays on constantly.

April 15, 2020
Model 6120, Model 6123, Spartan, Titan

My Keypad Reads “Tamper.”

April 15, 2020
6300 Series, Archive

I do not know the combination to my safe.

April 15, 2020
6700 Series, 8400 Series, 8500 Series

My keypad says I need a key when trying to perform a management operation (78* set time, 73* set date, etc).

April 15, 2020
6300 Series, Archive

The keypad does not want to twist very easily.

April 15, 2020
Uncategorized, Z02, Z03, Z03 D-Drive

I do not have a Format Key button in my software.

April 15, 2020
Audit Lock, Model 6126, Model 6127

View my audit trail (at keypad)?

April 15, 2020
6300, Archive

Add a User Code (z03)?

April 15, 2020
Archive, Z03

Change my Master Code (z02)?

April 15, 2020
Archive, Z02

Dial open a mechanical lock 6700/6600

July 1, 2020
6700 Series

How do I create a code?

April 15, 2020
Archive, IP Lock

Add a new code (single control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

When programming my touch key with the 6150 software I get an error that says “Error Data Touch.”

April 15, 2020
6300 Series, Archive