Q&A Resources

Change my Master Code (z02)?

April 15, 2020
Archive, Z02

Add a new code (single control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

How do I create a code?

April 15, 2020
Archive, IP Lock

If power is lost to a store’s location how do I open my safe?

April 15, 2020
6300 Series, Archive

LED display reads “Sensor Failure.”

April 15, 2020
Keypads

When programming my touch key with the 6150 software I get an error that says “Error Data Touch.”

April 15, 2020
6300 Series, Archive

Change a User Code (z03)?

April 15, 2020
Archive, Z03

Change my current code?

April 15, 2020
6300, Archive

How do I setup a daily timelock period?

April 15, 2020
Keypads, Time Lock Keypad

Change my combination?

April 15, 2020
Model 8077, Padlocks

The keypad is plugged in but there is no read out on the LCD display.

April 15, 2020
Keypads

Add a new code (at Keypad)?

April 15, 2020
6300, Archive

When I start up my LMP/Exception reporter software it give me a “Divide by 0” error and does not start up.

April 15, 2020
Archive, IP Lock

The LED display reads “2 Pins Entered or Mismatched Code,” when adding a new fingerprint.

April 15, 2020
Keypads

Download audit trail to key?

April 15, 2020
6300, Archive

Change a User Code (z02)?

April 15, 2020
Archive, Z02

When I press the buttons on my keypad the do not always want to register.

April 15, 2020
Archive, IP Lock

I changed my master code and now my finger print is not working.

April 15, 2020
Keypads

When I enter my 8 digit code the lock opens but the keypad turns off and on.

April 15, 2020
Archive, IP Lock

My touch key reader (for the audit trail feature) will not connect to my PC because there is no serial port.

April 15, 2020
6300 Series, Archive

What lock models work with my keypad?

April 15, 2020
Archive, IP Lock

I am not getting any power to the keypad.

April 15, 2020
Archive, IP Lock

Add a User Code (z02)?

April 15, 2020
Archive, Z02

When I attempt the audit download and press 28*+Programmers code, The amber mode light comes on, goes off, then I get an immediate raspy beep sound with the red status 2 light coming on.

April 15, 2020
Audit Lock, Model 6126, Model 6127

The LCD display reads “Lock Open” but the lock does not open.

April 15, 2020
6300 Series, Archive, Uncategorized

The LED display reads “Lock Open”, but the lock does not open.

April 15, 2020
Keypads, Uncategorized

There is no read out on the LCD display.

April 15, 2020
6300 Series, Archive

Set the date (at Keypad)?

April 15, 2020
6300, Archive

I am getting an error when I try to program my lock through HTML.

April 15, 2020
Archive, IP Lock

Upload data from my key to the lock?

April 15, 2020
6300, Archive