Q&A Resources

Download an audit trail from the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

Titan/Spartan Bolt Position Indicator

April 15, 2020
Spartan, Titan

How do I change to a new keypad?

April 15, 2020
Keypads, Time Lock Keypad

Combination Change

April 15, 2020
2740A, Archive

When I turn the dial to zero and turn the butterfly knob, it is no longer springy and is loose.

April 15, 2020
8400 Series

Delete a user code (dual Control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

Add Email To Safe Senders List

April 15, 2020
Digital Time Lock

Battery Change

April 15, 2020
Keypads, Model 6120, Model 6123, Model 6124, Model 6125, Titan

Initialized lock using the 45* process.

April 15, 2020
A-Series with Display

Create a Time Schedule

April 15, 2020
Digital Time Lock

Add User to Spartan (Star Mode)

April 15, 2020
Spartan

The code is entered, a clicking noise is heard from the lock and the lock does not open.

April 15, 2020
Model 6120, Model 6123, Z02

Add or Change a User Code (6120)?

April 15, 2020
Model 6120

What should the torque on my lock should be set?

April 15, 2020
6700 Series

Quick Mount Keypad Installation

April 15, 2020
Keypads

Run a Management Reset Code (MRC) from Setup?

April 15, 2020
Keypads

Load Time Lock Schedule

April 15, 2020
Digital Time Lock

Add a new user code (dual control)?

April 15, 2020
Archive, Model 6124, Model 6125, Z03

Over come a stuck lever in my lock?

April 15, 2020
6700 Series

A-Series with Display Change Battery

April 15, 2020
A-Series with Display, ATM, Banking, Cash Management, One Time Code locks

My dial is stopping at 5 or at 96 and I cannot turn it any further.

April 15, 2020
6700 Series

Open my lock?

April 15, 2020
Model 8077, Padlocks

Safe is not relocking.

April 15, 2020
Model 6124, Model 6125, Z02, Z03

Combination Change

April 15, 2020
2740B

Inserting my change key after performing the change procedure.

April 15, 2020
8077 Padlock, Padlocks

When I push in on my dial I am not hearing the spring fire.

April 15, 2020
8500 Series

Set the time in the lock?

April 15, 2020
Audit Lock, Model 6126, Model 6127

Add a User Code?

April 15, 2020
Keypads

Change my current code

April 15, 2020
Audit Lock, Model 6126, Model 6127, Model 6128

z02 Documents

April 15, 2020
Z02